Privacy Policy

Privacy Policy for Concierge Dog Care

Introduction

Welcome to https://concierge-dog-care.thebestlocalpro.com! We are dedicated to protecting your privacy and ensuring a secure online experience while using our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with various data protection laws worldwide, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, mobile applications, online services, and products offered under the Concierge Dog Care brand. However, it does not extend to third-party platforms or services linked from our site, which have their own privacy policies that govern data collection and use.

Processing Activities

Your interactions with us through the following activities are covered by this policy:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites and engaging with related content.
  3. Receiving communications from us, including emails, newsletters, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal information to provide and improve our services. This includes:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Bank account numbers, investment portfolios (if shared), or other financial records.
  • Purchase Information: Product/service purchases, order history, and purchase preferences.
  • Mobile Device Identifiers: Unique device IDs, app usage data, and advertising IDs.
  • Location Data: GPS coordinates and location-based services data.
  • Feedback: Reviews, ratings, comments, and suggestions provided by users.
  • Social Media Information: User profiles, posts, and interactions from social media platforms (when connected to our service).
  • Product Information: Details about the products or services you interact with on our platform.

We gather this data through direct user input, account settings, browsing activities, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal information from third parties, such as payment processors, when necessary for service provision.

Cookies

We use cookies to enhance your experience and analyze website traffic:

  • Strictly Necessary: These ensure basic functionalities of our platform, such as secure login.
  • Preference: Remembering user preferences and settings to personalize content.
  • Analytics: Tracking website usage and gathering statistical data for performance improvements.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this policy or as required by law. Once the data is no longer needed, we delete or anonymize it to prevent re-identification.

Security Measures

We implement robust security practices to protect your personal information:

  • Employing encryption protocols for secure data transmission and storage.
  • Utilizing secure third-party processing services that adhere to industry standards.
  • Regularly reviewing and updating our security measures to adapt to evolving threats.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store personal information from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction on the processing of your data.
  • Right to portability, allowing data transfer between services.
  • Objection to or withdrawal of consent for data processing.
  • Right not to be subject to automated decision-making processes (in certain cases).

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to us:

We value your trust in our services and are committed to maintaining a transparent and secure environment for all users.